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Account Executive | Bloomington, IN

Job Description

Our Account Executive is part of a highly productive team that works together to create the best
possible customer experience. The ideal candidate is a passionate, driven sales professional with a track
record of selling SaaS products to nonprofits and/or small businesses. You understand the tech startup
environment, are comfortable moving forward with little direction, and will be excited to help
build/engineering our sales model.



What we look for

  • Two+ years of sales experience


  • Experience working in a tech startup is a preferred


  • Enjoys, or even loves, cold-calling


  • Driven sales performer with demonstrated ability to meet/exceed quotas


  • Demonstrated ability to put the customer at the center of all you do


  • Greatest attention to detail, high diligence, and high level of organization


  • Integrity and passion for our services


  • Strong verbal and written communication skills, and excellent attention to detail


  • Excellent written and verbal communications skills


  • Thorough knowledge of Word, Excel, PowerPoint and web-based applications


  • Desire to make a larger impact in the world by giving nonprofits technology solutions that help them drive their mission and impact change for the greater good


  • Ability to work in a fast paced and growth environment with limited structure and guidance


  • Ability to look at each situation with adaptability, flexibility and innovation – a true desire to win
    and change the world


  • Self-starter/high level of internal motivation to win and succeed


  • College degree or equivalent experience (required)


  • Ability to travel 25% of time (barring travel restrictions due to COVID-19)

What you will do

  • Sell Civic Champs SaaS volunteer management, engagement, and donor solutions: recruit new
    customers in the nonprofit/social good sector via cold call, inbound request, referrals/warm leads


  • Achieve monthly, quarterly and annual goals and metrics as outlined by sales management


  • Maintain a strong pipeline of qualified, prospective clients


  • Have the ability to be flexible in terms of work environment, whether that is remote or in-person


  • Update client data and communications within HubSpot CRM


  • Conduct software product demonstrations virtually using screen share technology


  • Develop proposals and respond to RFP’s in a timely manner


  • Own the sales cycle – from lead generation to closure: foster prospects; build relationships; cultivate
    a consultative sales approach; help build/engineer and manage the sales process through
    responsive, proactive and client-focused communication and client management; understand the
    nuances of the buying process and effectively leverage internal and external resources to close your


  • Provide consultative selling: through expertise and recommendations, your ability to provide
    solutions for the needs of the client will increase the quality of our products and services


  • Problem solve: you will find ways to improve our business, products, approach and customer
    programs – you listen critically to enhance, improve and augment programs at each step of the way


  • Collaborate: you will partner with our Customers Success team to foster the transition from sales to
    customer implementation; collaborate with engineering and product teams to test new features


  • Continuously educate yourself on the latest digital volunteer management, engagement, fundraising
    and advocacy best practices in the nonprofit space