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News #1 Healthcare CRM Rated By Users; Exceeds Adoption at 1,100 Client Sites

October 19, 2017

INDIANAPOLIS, Oct. 19, 2017 (GLOBE NEWSWIRE) —, inventor of the world’s leading healthcare relationship management (HRM) platform, ended the third quarter with adoption at over 1,100 client sites and as the highest scoring Healthcare CRM platform in the KLAS Research user-generated ratings portal. Click to Tweet. scored a 94.2 out of 100 in the current KLAS ratings, leading the category by nearly 20 points and beating the industry average by more than 15 percent. Users rated highly for its superior functionality, support, and ease of activation. KLAS is a leading healthcare technology research firm that specializes in monitoring and reporting the performance of healthcare IT vendors.

New clients of include Aegis Lifesciences, Mako Medical, Medical University of South Carolina, Progenity, PruittHealth and VMS BioMarketing, among others.

Progenity, an Ann Arbor, Mich.-based diagnostic laboratory, selected to replace two generic CRM systems previously used in different segments of the business. Using, Progenity’s sales team will be able to quickly identify opportunities to gain new market share and client service teams will be able to proactively monitor and manage relationships. Additionally, its operations team will tap the platform’s real-time analytics to track and measure ongoing performance.

“hc1 is architected to meet the specific needs of healthcare and is fully HIPAA compliant, something our generic CRM systems were not,” said Michael Tarwater, CIO of Progenity. “We anticipate activating hc1 quickly throughout our enterprise and leveraging the platform to fuel our growth.”

“As we launch new functionality that further enables healthcare organizations to reach the highest level of performance—while also striving to provide an unparalleled level of service to our ever-growing base of clients—2017 continues to be a record year for hc1,” said Chris Tunnell, Chief Commercial Officer at “It’s humbling to see the industry recognize hc1 as the leading healthcare CRM platform as our clients achieve groundbreaking results.”

The hc1® Healthcare Relationship Cloud® enables health systems, diagnostic labs and post acute care organizations to grow profitably and deliver amazing service. hc1 has been adopted across more than 1,100 locations across the globe, including Cleveland Clinic, Alere, Nationwide Children’s Hospital and Sonic Healthcare. The company has received accolades from Gartner Research, was named “Best Healthcare CRM for Diagnostic Laboratories” by Frost & Sullivan and is included in the KLAS Healthcare CRM Report 2016. To learn more about hc1, please visit and follow us on Twitter @hc1_HRM, LinkedIn, and Facebook.

For information contact:

Linda Muskin, 847-432-7300

Mara Conklin, 847-816-9411